Job Description
Are you looking for a stable career with flexible hours? San Antonio Logistics Solutions is currently seeking motivated Entry-Level Weekend Customer Service Representatives to join our growing team. We pride ourselves on delivering exceptional service and creating a supportive environment for our employees.
As a Weekend Support Associate, you will play a crucial role in ensuring our clients receive top-notch assistance during critical business hours. Whether you are handling inquiries, processing orders, or resolving issues, your dedication will directly impact our reputation.
Why Join Us?
- Competitive hourly pay ($15 - $18/hr).
- No prior experience required – full training provided.
- Weekend-only schedule (Saturday & Sunday) allows for work-life balance.
- Opportunities for advancement within the company.
Responsibilities
- Manage and respond to customer inquiries via phone, email, and chat with professionalism.
- Process incoming orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues in a timely and satisfactory manner.
- Maintain detailed and accurate records of all customer interactions and transactions.
- Collaborate with the logistics team to ensure timely delivery of products and services.
- Uphold company policies and brand standards during every customer interaction.
Qualifications
- High School Diploma or GED equivalent is required.
- Basic computer literacy and typing speed of 35+ WPM.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively within a team setting.
- Reliable attendance and punctuality are essential.
- Ability to work weekends (Saturday and Sunday) consistently.