Job Description
Are you looking for a flexible weekend job in New York that fits your lifestyle? Join the dynamic team at NYC Logistics & Support Services as our Weekend Customer Service Representative. We are seeking motivated individuals who thrive in a fast-paced environment and want to make a difference in our customers' day.
In this role, you will be the first point of contact for our clients, providing top-tier service during the weekend rush. We pride ourselves on our high standards and offer a supportive culture where you can grow professionally while enjoying a schedule that works for you.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor.
- Answer inquiries regarding products, services, and order status.
- Process sales transactions, returns, and exchanges accurately using POS systems.
- Maintain a clean, organized, and inviting store environment throughout the weekend.
- Collaborate with team members to ensure seamless weekend operations.
- Address and resolve customer complaints or issues efficiently.
- Monitor inventory levels and report discrepancies to management.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service or retail is a plus.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible weekend shifts (Saturday and Sunday).
- Basic computer proficiency and familiarity with point-of-sale systems.
- Reliable, punctual, and able to work well under pressure.
- Must be available to work at least 20 hours per weekend.