Job Description
Are you looking for a flexible work schedule that respects your personal time? KC Customer Solutions is seeking a dedicated and enthusiastic Weekend Customer Service Representative to join our growing team in Kansas City, MO.
We pride ourselves on delivering top-tier service, and we need someone who thrives in a fast-paced environment. In this role, you will be the face of our brand during our busiest times, ensuring our customers leave happy and satisfied. If you enjoy helping others and want a job that offers a great work-life balance, we want to hear from you!
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Process sales transactions accurately and efficiently using point-of-sale systems.
- Handle customer complaints and resolve issues with patience and professionalism.
- Maintain a clean, organized, and welcoming store environment.
- Collaborate with team members to ensure seamless operations during peak weekend hours.
- Upsell products and services to meet sales targets.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in customer service or retail is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work a flexible schedule, specifically including weekends (Saturday and Sunday).
- Proficiency with basic computer applications and POS systems.
- A friendly, positive attitude and a willingness to learn.