Job Description
Are you looking for a job that fits your weekend lifestyle?
Join the fast-paced world of retail operations at Apex Retail Solutions. We are currently seeking dedicated Weekend Customer Service Associates to join our team in New York City. This is an excellent opportunity for students, professionals seeking a side hustle, or anyone looking for a flexible schedule without sacrificing career growth.
As a Weekend Associate, you will play a crucial role in ensuring our customers have an exceptional shopping experience. We value adaptability, reliability, and a positive attitude.
Responsibilities
- Greet and Assist Customers: Provide friendly, knowledgeable, and timely service to all visitors entering the facility.
- Operational Support: Manage inventory counts, restock shelves, and organize display areas to maintain a clean and appealing store environment.
- Transaction Handling: Process sales transactions accurately using Point of Sale (POS) systems and handle returns or exchanges efficiently.
- Problem Resolution: Address customer inquiries and complaints professionally, escalating complex issues to management when necessary.
- Team Collaboration: Work closely with the front-of-house team to ensure smooth daily operations and a cohesive team atmosphere.
- Security Compliance: Adhere to all company policies and security protocols to ensure a safe shopping environment.
Qualifications
- Availability: Must be available to work weekends (Saturday & Sunday) and occasional holidays.
- Experience: Previous experience in customer service or retail is preferred but not mandatory.
- Communication: Excellent verbal communication skills and a professional demeanor.
- Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Reliability: Punctual with a strong work ethic and commitment to attendance.
- Physical Requirements: Ability to stand for extended periods and lift up to 25 lbs.