Job Description
Join Urban Retail Group as a Weekend Customer Service Associate and kickstart your career in Austin's vibrant retail scene! We're seeking enthusiastic entry-level professionals to deliver exceptional service during our busiest weekend hours. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a dynamic environment. Perfect for students, career changers, or anyone seeking weekend work-life balance. Apply today to become part of our award-winning team!
Responsibilities
- Deliver outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalate complex issues to management
- Maintain store cleanliness and safety standards during operating hours
- Collaborate with weekend team members to ensure seamless operations
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Previous customer service or retail experience preferred but not required
- Strong communication skills and approachable demeanor
- Basic math proficiency and comfort with technology
- Ability to work independently and as part of a team
- Weekend availability (Saturday/Sunday) is mandatory
- Reliable transportation to Austin downtown location