Job Description
Join San Diego Community Services as a Weekend Customer Service Associate and enjoy a fulfilling career with weekend flexibility! We're seeking energetic professionals to deliver exceptional service to our diverse community while maintaining work-life balance. This role offers competitive compensation, growth opportunities, and a supportive team environment where your contributions make a real impact. Perfect for students, parents, or anyone seeking weekend-only work without weekday commitments.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records using our CRM system
- Resolve customer inquiries and escalate complex issues to supervisors
- Support weekend community outreach events and local partnerships
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to all company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with attention to detail
- Proficiency in Microsoft Office Suite and CRM systems
- Ability to work independently and in a team environment
- Flexibility to work Saturdays and Sundays with rotating shifts