Job Description
Join our dynamic team at Frontier Hospitality Group as a Weekend Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our busiest weekend shifts. No prior experience required—just a positive attitude and willingness to learn. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for students, career changers, or anyone seeking weekend work in Colorado Springs!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Handle guest inquiries via phone, email, and in-person
- Process reservations and manage booking systems
- Maintain clean, organized front desk areas
- Collaborate with team members to ensure smooth operations
- Resolve guest concerns with professionalism and empathy
- Complete basic administrative tasks (scheduling, filing)
Qualifications
- No experience required—comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work weekends and holidays
- Attention to detail and problem-solving mindset
- Team-oriented attitude with customer-first focus
- Reliable transportation to workplace