Job Description
Join Fort Worth Community Services as a Weekend Customer Experience Specialist and become the heart of our vibrant community! We're seeking dedicated individuals who thrive in dynamic weekend environments to deliver exceptional service to our diverse clientele. Enjoy a flexible schedule that balances work with personal life while making meaningful connections in the heart of Fort Worth. Our premium training program ensures you'll develop valuable skills in communication, problem-solving, and community engagement. With competitive compensation and a supportive team culture, this role offers the perfect blend of professional growth and weekend flexibility.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Manage weekend operations including inventory management and store presentation
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Participate in weekend community outreach initiatives
- Maintain compliance with safety and sanitation protocols
- Contribute to weekend sales targets through product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Availability for weekend shifts (Saturday/Sunday 8AM-6PM)
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to work efficiently in fast-paced environments
- Valid Texas driver's license (if travel required)
- Background check clearance required