Job Description
Join Summit Retail Solutions as a Weekend Customer Experience Specialist and transform weekends into rewarding career opportunities! We're seeking dynamic individuals to deliver exceptional service during flexible weekend shifts at our flagship Phoenix location. Enjoy competitive pay, premium training, and a supportive team environment while maintaining your weekday schedule. Perfect for students, parents, or professionals seeking work-life balance. Our commitment to employee growth ensures you'll develop valuable skills in retail operations, customer engagement, and inventory management—all while making meaningful connections with our community.
Responsibilities
- Deliver exceptional customer service across all touchpoints including in-store assistance, phone inquiries, and digital support
- Execute inventory management tasks including receiving, stocking, and cycle counting
- Operate POS systems with accuracy while processing transactions and returns
- Merchandise and maintain visual standards to enhance the shopping experience
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Resolve customer inquiries and escalations with professionalism and empathy
- Adhere to all safety protocols and loss prevention procedures
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Flexible availability to work Saturdays and Sundays (8 AM - 8 PM)
- Strong communication and interpersonal skills
- Proficiency with POS systems and basic technology
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Positive attitude with problem-solving mindset
- Valid Arizona driver's license (for occasional errands)