Job Description
Join our dynamic team at MetroConnect Solutions! We're urgently seeking energetic Weekend Customer Service Representatives to deliver exceptional experiences in Philadelphia. This immediate-start opportunity offers flexible weekend hours while making a real impact in our community. Perfect for students, gig workers, or career changers seeking supplemental income. No nights or weekdays required!
Responsibilities
- Handle high-volume customer inquiries via phone, chat, and email
- Process transactions and resolve billing issues efficiently
- Update customer records with accurate information
- Collaborate with cross-functional teams on weekend projects
- Adhere to strict compliance and data security protocols
- Document interactions in CRM systems with precision
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication skills in English
- Proficiency with Microsoft Office Suite
- Ability to work Saturdays and Sundays (9am-5pm)
- Reliable transportation to Arch St location
- Flexible availability for weekend shifts