Job Description
Join our dynamic team at Sunset Support Services and thrive in the vibrant energy of El Paso's weekend nightlife! We're seeking dedicated Night Shift Weekend Customer Specialists to deliver exceptional service while the city sleeps. Enjoy competitive pay, flexible scheduling, and a supportive environment where your contributions shine. Perfect for students, night owls, or anyone seeking weekend work-life balance. Apply today and become part of El Paso's premier after-hours support network!
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Process transactions and resolve billing discrepancies efficiently
- Maintain accurate client records in CRM systems
- Collaborate with cross-functional teams during peak weekend hours
- Adhere to security protocols for sensitive customer data
- Proactively identify opportunities to enhance service quality
- Support inventory management for weekend operations
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 6 months customer service experience
- Exceptional verbal/written communication skills in English/Spanish
- Strong problem-solving abilities under pressure
- Proficiency with Microsoft Office and CRM software
- Availability for weekend nights (Friday-Sunday 10 PM-6 AM)
- Reliable transportation to Desert Moon Drive location
- Basic math skills for transaction processing