Job Description
Join Metro Retail Solutions as a Weekend Shift Supervisor and lead our dynamic team during peak weekend hours. This full-time position offers a structured weekend schedule (Friday-Sunday) with competitive compensation and premium weekend differential pay. We're seeking a motivated leader to drive operational excellence, enhance customer experiences, and foster team collaboration in our high-volume retail environment.
Enjoy work-life balance with fixed weekend schedules, comprehensive benefits including health insurance and retirement plans, and opportunities for career advancement. Our Philadelphia location provides a vibrant workplace culture focused on recognition and growth.
Responsibilities
- Supervise 10-15 hourly staff during weekend shifts, ensuring optimal store operations
- Execute inventory management protocols and visual merchandising standards
- Resolve customer escalations with professionalism and maintain service excellence
- Conduct staff training sessions and performance evaluations
- Monitor sales targets and implement promotional strategies
- Ensure compliance with safety protocols and company policies
- Coordinate with weekday management teams for seamless operations
Qualifications
- 3+ years retail/supervisory experience with weekend shift exposure
- Strong leadership and conflict resolution abilities
- Proficiency in inventory management systems (e.g., SAP, Oracle)
- Valid Pennsylvania driver's license and reliable transportation
- Ability to work flexible weekends (Friday-Sunday) and holidays
- Basic financial acumen for sales reporting and budget awareness
- Customer service certification preferred (e.g., NRF, NRF)