Job Description
Join Urban Hospitality Group's elite weekend team at our flagship location in Manhattan! We're seeking dedicated professionals to deliver exceptional guest experiences during our peak weekend operations. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career advancement in one of NYC's most vibrant hospitality environments.
Enjoy a consistent weekend schedule with weekday flexibility, professional development programs, and a dynamic team culture that values work-life balance. Our commitment to excellence extends to our employees through competitive pay, health benefits, and performance-based bonuses.
Responsibilities
- Deliver exceptional customer service during weekend shifts (Friday-Sunday)
- Manage high-volume operations while maintaining quality standards
- Train and mentor weekend staff on service protocols
- Coordinate with weekday teams for seamless handovers
- Resolve guest inquiries and ensure satisfaction
- Maintain inventory and operational readiness
- Implement safety and sanitation procedures
- Participate in weekend performance reviews
Qualifications
- Minimum 2 years hospitality or customer service experience
- Proven ability to thrive in fast-paced weekend environments
- Strong leadership and team coordination skills
- Flexible schedule availability (weekends essential)
- Excellent communication and problem-solving abilities
- Basic POS system proficiency
- Valid food handler certification (preferred)
- Ability to stand for extended periods