Job Description
Join our dynamic team as a Weekend Shift Manager in Columbus, Ohio! We're seeking a dedicated professional to oversee weekend operations and deliver exceptional service during peak hours. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career growth. If you thrive in fast-paced environments and excel at team leadership, apply today to become an integral part of our weekend workforce!
Responsibilities
- Supervise weekend staff operations and ensure optimal service delivery
- Coordinate scheduling and payroll for weekend team members
- Implement safety protocols and maintain compliance with industry standards
- Resolve customer inquiries and escalate complex issues appropriately
- Conduct weekly performance reviews and provide constructive feedback
- Analyze operational metrics to identify improvement opportunities
- Collaborate with weekday managers for seamless transition of workflows
Qualifications
- Minimum 3 years of supervisory experience in service industry
- Proven ability to manage teams during high-volume periods
- Strong conflict resolution and interpersonal communication skills
- Proficient in workforce scheduling software (e.g., Deputy, When I Work)
- Ability to work independently and make decisive judgment calls
- Valid Ohio driver's license and reliable transportation
- Flexibility to work Saturdays and Sundays with occasional holidays