Job Description
Join Metro Weekend Solutions as a Full-Time Weekend Operations Manager and lead our high-impact weekend teams in Detroit's vibrant service sector. This unique role combines strategic oversight with hands-on leadership, perfect for professionals who thrive in dynamic weekend environments. Enjoy competitive compensation, comprehensive benefits, and the opportunity to shape weekend service excellence across Michigan's largest city.
What We Offer:
- Industry-leading weekend shift premium pay
- Full benefits package including health/dental/vision
- 401(k) with company matching
- Clear career advancement pathways
Responsibilities
- Lead and mentor weekend operations teams (15-20 staff members)
- Optimize weekend service workflows for maximum efficiency
- Ensure compliance with safety protocols and quality standards
- Coordinate cross-departmental weekend operations
- Resolve escalated customer issues during peak weekend hours
- Conduct weekend performance reviews and coaching sessions
- Develop weekend-specific operational improvement plans
Qualifications
- Bachelor's degree in Business Operations or related field
- 3+ years managing weekend/holiday shift teams
- Proven experience in service industry operations
- Strong conflict resolution and decision-making skills
- Ability to work independently during off-peak hours
- Proficient in workforce scheduling software
- Valid Michigan driver's license required