Job Description
Join Nashville's premier hospitality team as a Weekend Supervisor! We're seeking dynamic professionals to lead our weekend operations in Music City's vibrant entertainment district. This full-time role offers exceptional work-life balance with Saturday/Sunday shifts plus one weekday evening, competitive benefits, and career growth opportunities. Perfect for hospitality professionals who thrive in high-energy environments while maintaining premium service standards.
Responsibilities
- Manage weekend front-of-house operations including staff scheduling and performance coaching
- Ensure exceptional guest experiences across all service touchpoints
- Oversee inventory management and vendor relationships during weekend shifts
- Implement and maintain brand service standards across all weekend operations
- Train and mentor weekend staff on new protocols and service excellence
- Resolve escalated guest issues promptly and professionally
- Collaborate with weekday management team for seamless operations
Qualifications
- 3+ years hospitality management experience with weekend shift focus
- Proven leadership skills with staff development experience
- Strong conflict resolution and customer service expertise
- Ability to work independently in high-pressure weekend environments
- Knowledge of Nashville's tourism and entertainment landscape preferred
- Proficient in hospitality management software (Opera, etc.)
- Flexible availability including Saturdays, Sundays, and one weekday evening
- Valid Tennessee Food Handler/ServSafe certification