Job Description
Join our dynamic team at Charm City Retail Hub, where weekend warriors thrive! We're seeking a passionate Full-Time Weekend Customer Experience Specialist to deliver exceptional service while our city buzzes with activity. This premium opportunity offers competitive pay, comprehensive benefits, and career growth in Baltimore's vibrant retail sector. Perfect for individuals who excel in high-energy weekend environments and want to build a full-time career around their availability.
Why you'll love working with us:
- Competitive hourly wage plus performance bonuses
- Comprehensive health, dental, and vision benefits
- 401(k) with company matching
- Paid time off and holiday pay
- Clear advancement pathways to management
Responsibilities
- Deliver exceptional in-store customer service during peak weekend hours
- Process transactions accurately while maintaining cash drawer accountability
- Manage inventory and display merchandise to drive weekend sales
- Train part-time staff on weekend operations and customer protocols
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekend management team on sales strategies
- Maintain store cleanliness and safety standards during high-traffic periods
Qualifications
- Minimum 2 years retail or customer service experience
- Availability to work Saturdays and Sundays (40 hours/week)
- Strong cash handling and POS system proficiency
- Exceptional communication and conflict resolution skills
- Ability to thrive in fast-paced weekend environments
- High school diploma or equivalent required
- Flexibility to work occasional weekday evenings for training