Job Description
Join our dynamic team as a Full-Time Weekend Coordinator and enjoy the perfect work-life balance with flexible weekend schedules! We're seeking a dedicated professional to oversee weekend operations at our Milwaukee headquarters. This is your opportunity to build a rewarding career while maintaining freedom during weekdays, with competitive benefits and growth opportunities.
As a cornerstone of our weekend operations, you'll ensure seamless service delivery, lead a motivated team, and drive customer satisfaction. Our modern, collaborative environment values work-life integration, making this ideal for professionals seeking stability without sacrificing personal time.
Responsibilities
- Oversee all weekend operations and team scheduling for 10-15 staff members
- Implement and maintain customer service excellence standards across all touchpoints
- Coordinate facility management, inventory control, and vendor communications
- Analyze operational metrics to identify improvement opportunities
- Train and mentor weekend staff on new protocols and technologies
- Resolve escalated customer inquiries and operational challenges
- Prepare comprehensive weekend performance reports for leadership review
Qualifications
- 3+ years of experience in supervisory or team coordination roles
- Proven ability to manage flexible schedules and weekend operations
- Strong conflict resolution and customer service expertise
- Proficiency in scheduling software and MS Office Suite
- Exceptional communication and interpersonal skills
- Ability to work independently with minimal weekday supervision
- Valid Wisconsin driver's license and reliable transportation
- High school diploma or equivalent; bachelor's preferred