Job Description
Are you looking for a rewarding career with a schedule that works for your lifestyle? Apex Support Solutions is currently seeking dedicated Entry Level Weekend Support Associates to join our growing team in Denver, Colorado.
We are committed to fostering a supportive environment where new talent can thrive. In this role, you will be the face of our weekend operations, ensuring our clients receive exceptional service while maintaining high standards of efficiency. This is a fantastic opportunity to gain valuable experience in customer service and logistics without the pressure of a full-time, 9-to-5 commitment.
What You Will Do:
- Provide exceptional customer support via phone, email, and in-person.
- Assist in the processing and verification of customer orders and returns.
- Maintain organized records of daily transactions and customer interactions.
- Collaborate with the operations team to ensure weekend workflow efficiency.
- Perform light inventory checks and stock organization.
- Ensure the workspace remains clean, safe, and professional at all times.
- Handle incoming inquiries with a focus on problem resolution.
Why Apply?
- Competitive hourly pay.
- Flexible weekend schedule (Saturday & Sunday).
- On-the-job training and potential for full-time advancement.
Responsibilities
- Greet and assist customers with inquiries and requests in a professional manner.
- Process incoming orders, returns, and exchanges accurately and efficiently.
- Perform data entry and maintain accurate records of daily transactions.
- Collaborate with the front-office team to ensure seamless workflow.
- Assist in inventory management and stock organization.
- Uphold company safety and operational standards at all times.
- Resolve minor customer issues and escalate complex problems to supervisors.
Qualifications
- High school diploma or GED equivalent is required.
- No prior professional experience necessary; we provide full training.
- Must be available to work weekends, specifically Saturday and Sunday.
- Strong computer literacy and basic typing skills.
- Excellent verbal and written communication skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable transportation to and from the Denver location.