Job Description
Join our dynamic team at Apex Retail Solutions and kickstart your career in customer service! We're seeking enthusiastic Entry Level Customer Specialists for our weekend shifts in Raleigh, NC. This is your chance to gain hands-on experience in a fast-paced retail environment while enjoying work-life balance with Saturday and Sunday schedules. No prior experience needed – we provide comprehensive training to help you succeed. As a weekend team member, you'll play a vital role in delivering exceptional service and supporting our growing customer base. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our company.
Responsibilities
- Provide exceptional customer service in-store and via phone/email
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries with empathy and professionalism
- Collaborate with weekend team to maintain store appearance
- Support promotional campaigns and seasonal events
- Document customer feedback and operational insights
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and tech-savviness
- Ability to work independently and as part of a team
- Weekend availability (Saturday/Sunday shifts)
- Positive attitude and customer-first mindset
- Reliable transportation to Raleigh location
- Willingness to learn retail operations and systems