Job Description
Are you looking for a rewarding opportunity that fits perfectly around your weekend schedule? Southwest Customer Solutions is currently hiring Entry-Level Customer Service Representatives to join our growing team in Albuquerque, New Mexico.
We pride ourselves on providing exceptional service to our clients and are looking for individuals who are energetic, reliable, and ready to start immediately. No prior experience is required; we provide comprehensive training to set you up for success.
Responsibilities
- Greet and assist customers with inquiries in a friendly and professional manner.
- Process transactions and handle payments accurately using Point of Sale (POS) systems.
- Answer incoming phone calls and route them to the appropriate departments.
- Maintain a clean and organized workspace to ensure a safe environment.
- Collaborate with team members to achieve daily sales and service goals.
- Resolve customer complaints efficiently while adhering to company policies.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer literacy and ability to learn new software quickly.
- Strong verbal communication skills and a positive attitude.
- Must be available to work weekends (Saturday and Sunday).
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable transportation to and from the workplace.