Job Description
Join the Indianapolis Team at IndyConnect Solutions!
We are seeking motivated individuals to join our team for our Weekend Operations. If you are looking for a flexible schedule and a chance to start your career with no prior experience required, this is the perfect opportunity for you.
We pride ourselves on providing top-tier support to our clients, and we need friendly, reliable people to help us maintain our high standards.
Responsibilities
- Handle Customer Inquiries: Receive and resolve customer questions via phone, email, and chat in a professional and timely manner.
- Support Operations: Assist in daily administrative tasks and ensure a smooth workflow during weekend shifts.
- Data Entry: Accurately input customer information and update records in our CRM system.
- Problem Solving: Identify issues and escalate complex matters to the supervisor when necessary.
- Team Collaboration: Work closely with the weekday team to ensure seamless handovers.
Qualifications
- Reliability: Must be available to work weekends (Saturday and Sunday).
- Communication: Strong verbal and written communication skills.
- Education: High school diploma or equivalent required.
- Computer Skills: Basic proficiency with Microsoft Office and web browsers.
- Attitude: A positive, customer-first attitude and willingness to learn.