Job Description
Join our vibrant Oakland team as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of Oakland.
This role is perfect for students, parents, or anyone seeking weekend flexibility without compromising on growth opportunities. Full training provided – no prior experience required!
Responsibilities
- Provide outstanding customer service during weekend shifts (Sat/Sun 8am-6pm)
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekend team to maintain store appearance
- Support promotional events and weekend sales initiatives
- Adhere to all safety and company protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Basic math proficiency for cash handling
- Weekend availability is mandatory
- Positive attitude and customer-first mindset
- Willingness to learn new systems and processes
- Previous retail experience preferred but not required