Job Description
Join our dynamic team at Metro Retail Solutions where weekend warriors thrive! We're seeking energetic Customer Service Specialists to deliver exceptional experiences during our peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment that values your weekend dedication. Perfect for students, parents, or anyone seeking supplemental income with a professional growth path.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately while maintaining cash drawer accountability
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to maintain store presentation and inventory
- Support weekend sales initiatives through product knowledge and upselling
- Assist with inventory management and stock replenishment
- Adhere to all safety and security protocols during operating hours
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 1 year customer service or retail experience
- Strong communication and conflict resolution skills
- Ability to work independently and in team settings
- Weekend availability essential (Saturday/Sunday)
- Basic math and POS system proficiency
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Chicago location