Job Description
Join our dynamic team as a Weekend Shift Customer Service Associate! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences during our busiest weekend hours. This flexible role offers competitive pay, comprehensive training, and growth opportunities within a supportive environment. Perfect for students, career changers, or those seeking weekend-only work. Enjoy a vibrant atmosphere in the heart of New York while building valuable customer service skills.
Responsibilities
- Provide exceptional customer service to weekend guests via phone, email, and in-person interactions
- Manage reservation systems and process payments accurately using POS software
- Resolve guest inquiries and concerns with prompt, professional solutions
- Collaborate with weekend team members to ensure seamless operations
- Maintain clean and organized front-of-house areas during shifts
- Assist with inventory management and basic administrative tasks
- Adhere to all safety and company policies during weekend operations
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Availability to work consistently on weekends (Sat/Sun)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- No prior experience required – comprehensive training provided
- Valid work authorization in the United States