Job Description
Join our dynamic healthcare team as a Weekend Patient Services Coordinator and enjoy a rewarding career with weekends off during the week! We're seeking a compassionate professional to deliver exceptional patient experiences during our busiest weekend hours. This role offers competitive pay, comprehensive benefits, and the opportunity to make a real impact in Miami's healthcare community. Work in a state-of-the-art facility with flexible scheduling and career growth potential.
Responsibilities
- Coordinate patient intake, scheduling, and registration processes
- Assist with medical documentation and electronic health records
- Provide exceptional customer service to patients and families
- Collaborate with clinical teams to ensure seamless care delivery
- Manage weekend appointment flow and triage urgent requests
- Process insurance verifications and billing documentation
- Maintain strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years healthcare administration or customer service experience
- Proficiency with EHR systems (Epic experience a plus)
- Strong communication and conflict resolution skills
- Ability to work independently in a fast-paced environment
- Flexibility to work Saturdays and Sundays (6 AM - 6 PM)
- Bilingual (English/Spanish) certification required
- Valid Florida driver's license for occasional facility transport