Job Description
Join our dynamic team at Capital City Services and embrace the flexibility of weekend work in the heart of Washington DC! We're seeking passionate individuals to deliver exceptional service while enjoying weekdays free for personal pursuits. As a Weekend Operations Specialist, you'll be the face of our community-focused initiatives, ensuring seamless operations during high-traffic weekends. This role offers competitive compensation, growth opportunities, and the chance to contribute meaningfully to DC's vibrant community. Perfect for students, parents, or anyone seeking work-life balance without sacrificing career advancement.
Responsibilities
- Manage daily operations during weekend shifts (Saturday/Sunday) with precision and professionalism
- Deliver outstanding customer service to diverse clientele across all touchpoints
- Coordinate facility maintenance and safety protocols to ensure compliance
- Process transactions and maintain accurate documentation in our digital systems
- Collaborate with cross-functional teams to support weekend events and initiatives
- Resolve client inquiries and escalate complex issues promptly
- Contribute to continuous improvement of weekend service workflows
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 1 year experience in customer service or operations role
- Availability to work flexible weekend shifts (Saturday/Sunday, 8-12 hours weekly)
- Exceptional communication skills with multilingual abilities a plus
- Proficiency in Microsoft Office and point-of-sale systems
- Strong problem-solving abilities with attention to detail
- Valid DC driver's license and reliable transportation