Job Description
Join our dynamic team as a Weekend Operations Manager at Peak Performance Retail Group! We're seeking a dedicated professional to lead our weekend operations and ensure exceptional customer service during high-traffic periods. This full-time role offers competitive compensation, career growth opportunities, and the chance to thrive in Colorado Springs' vibrant retail landscape. If you're a motivated leader passionate about creating outstanding customer experiences, we want to hear from you!
Responsibilities
- Oversee all weekend store operations including staffing, inventory management, and sales targets
- Train and mentor weekend team members on product knowledge and service standards
- Implement visual merchandising strategies to maximize weekend sales opportunities
- Resolve customer inquiries and escalations with professionalism and efficiency
- Analyze weekend performance metrics and implement improvement strategies
- Coordinate with weekday managers for seamless operational handovers
- Ensure strict compliance with safety and company policies during weekend shifts
Qualifications
- Minimum 3 years retail management experience with weekend shift leadership
- Proven track record of meeting/exceeding sales targets in high-volume environments
- Strong conflict resolution and team development skills
- Proficiency in retail management software (e.g., Square, Lightspeed)
- Ability to work flexible weekends including holidays and special events
- Bachelor's degree in Business or related field preferred
- Valid Colorado driver's license with clean driving record
- Exceptional communication and organizational abilities