Job Description
Are you looking to earn extra cash while enjoying the flexibility of a weekend shift? Apex Logistics Solutions is currently hiring dedicated Night Shift Customer Service Representatives in Los Angeles, CA.
Join a dynamic team where your hard work directly impacts our success. We offer competitive hourly rates, overtime opportunities, and a supportive environment for those who thrive after dark.
Why Join Us?
- Extra Cash Opportunities: Weekly paychecks and potential for overtime bonuses.
- Weekend Hours: Flexible schedules that fit your lifestyle.
- Night Shift Premium: Enjoy a higher hourly rate for working overnight.
- Growth Potential: Clear pathways for career advancement within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat during the night shift.
- Resolve customer complaints and issues efficiently and professionally.
- Process orders, returns, and exchanges accurately.
- Maintain a high level of product knowledge to assist customers effectively.
- Collaborate with the day shift team to ensure seamless operations.
- Update customer records and documentation in the CRM system.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience is a plus but not required (training provided).
- Ability to work independently with minimal supervision.
- Strong computer literacy and typing skills.
- Must be available to work weekends and night shifts (10:00 PM - 6:00 AM).
- Excellent communication and problem-solving skills.