Job Description
Join Metro Hospitality Group as a Weekend Hospitality Associate and launch your career in Detroit's vibrant service industry! We're seeking friendly, energetic individuals with no prior experience to deliver exceptional guest experiences during Saturday and Sunday shifts. Enjoy flexible scheduling, paid training, and a supportive team environment while building valuable skills in customer service, operations, and teamwork. Perfect for students, career changers, or anyone seeking weekend-only work with growth opportunities into supervisory roles.
Responsibilities
- Provide exceptional guest service and assistance during weekend peak hours
- Manage check-in/check-out processes and handle guest inquiries
- Operate POS systems and process payments accurately
- Maintain cleanliness and operational standards in public areas
- Collaborate with team members to ensure seamless weekend operations
- Resolve guest issues promptly and professionally
- Complete daily reporting and administrative tasks
Qualifications
- No prior experience required – we provide comprehensive paid training
- Availability to work consistently on Saturdays and Sundays
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer literacy and comfort with technology
- Positive attitude and commitment to guest satisfaction
- Valid work authorization in the United States
- Reliable transportation to downtown Detroit location