Job Description
Join our dynamic team at Metropolitan Luxury Hotels and transform weekends into extraordinary experiences! We're seeking passionate Weekend Hospitality Associates to deliver world-class service to discerning guests in the heart of Manhattan. This role offers competitive compensation, flexible scheduling, and the opportunity to work in one of NYC's most iconic hospitality destinations. Perfect for students, creatives, and professionals seeking supplemental income with weekends off Monday-Friday. Enjoy complimentary hotel perks, professional development opportunities, and a vibrant team culture.
Responsibilities
- Provide exceptional guest service through personalized check-in/check-out experiences
- Manage concierge operations and assist with local recommendations and reservations
- Handle guest inquiries and resolve service issues with professionalism
- Coordinate with housekeeping and maintenance teams to ensure flawless room readiness
- Process payments and manage cash handling procedures accurately
- Execute weekend events and VIP guest experiences
- Maintain detailed records of guest preferences and special requests
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Strong problem-solving abilities and attention to detail
- Flexibility to work weekends (Saturday/Sunday) with day/night shifts
- Basic knowledge of hotel management systems (e.g., Opera) a plus
- Professional appearance and positive attitude
- Must be authorized to work in the United States