Job Description
Join our vibrant team at Urban Hospitality Group and kickstart your career with immediate weekend opportunities in the heart of Minneapolis! We're seeking enthusiastic individuals to deliver exceptional guest experiences while enjoying flexible weekend schedules. Perfect for students, career changers, or anyone seeking work-life balance. No prior experience required – we provide comprehensive training and a supportive team environment. Enjoy competitive pay, free parking, and the chance to work in one of Minneapolis' most iconic locations. Apply today and start earning this weekend!
Responsibilities
- Deliver outstanding customer service to hotel guests with a warm and professional demeanor
- Manage check-in/check-out procedures efficiently using our proprietary software
- Handle guest inquiries and resolve issues promptly with a solution-oriented approach
- Maintain accurate records of guest preferences and special requests
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Process payments and manage cash drawer with precision
- Uphold strict cleanliness and safety standards throughout the lobby and common areas
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a customer-first mindset
- Reliable transportation and punctual weekend availability
- Basic proficiency with computers and reservation systems
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and willingness to learn new processes
- Previous customer service experience preferred but not required