Job Description
Join Miami's premier hospitality team as a Weekend Guest Services Associate! Perfect for students and career starters seeking flexible weekend hours in a dynamic environment. We're looking for energetic individuals to deliver exceptional guest experiences while developing valuable customer service skills.
This role offers weekend-only shifts (Saturdays & Sundays), competitive pay, and opportunities for advancement within our growing organization. No prior experience required—just a passion for service and a positive attitude!
Responsibilities
- Welcome and assist guests with check-in/check-out processes
- Handle guest inquiries and resolve service issues promptly
- Manage reservations and coordinate with housekeeping departments
- Process payments and maintain accurate transaction records
- Perform daily facility inspections and report maintenance needs
- Collaborate with team members to ensure seamless weekend operations
Qualifications
- High school diploma or equivalent (students welcome)
- Availability to work weekends (Saturdays & Sundays)
- Basic computer literacy and point-of-sale systems experience
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift 25 lbs
- Customer service mindset with problem-solving aptitude
- Must be 18+ years old