Job Description
Are you looking for Flexible Weekends and Weekend Jobs in Texas? Apex Solutions Group is currently launching a major Urgent Hiring campaign and is seeking motivated individuals to join our dynamic team in Houston, TX.
We are dedicated to providing top-tier service to our clients and need reliable partners to help us maintain our standards. This role is perfect for those seeking a part-time schedule that allows for a great work-life balance while earning a competitive income.
Why Join Us?
- Competitive hourly pay.
- Flexible weekend shift options.
- Supportive and collaborative work environment.
Responsibilities
- Manage and resolve incoming customer inquiries via phone, email, and live chat during weekend hours.
- Process orders, returns, and exchanges with a high degree of accuracy.
- Document all customer interactions and issues in the internal CRM system.
- Collaborate with the weekday operations team to ensure continuity of service.
- Identify and escalate complex issues to senior management when necessary.
- Maintain a professional and positive demeanor at all times, representing the brand effectively.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or retail experience is preferred but not mandatory.
- Must have a valid ID and be authorized to work in the USA.
- Strong written and verbal communication skills.
- Ability to work independently and handle a high volume of tasks.
- Reliable transportation and punctuality are essential.