Job Description
Join FlexiStaff Pro and transform your weekends into rewarding work! We're seeking enthusiastic Weekend Customer Service Specialists for immediate openings in Indianapolis. Enjoy flexible Saturday/Sunday shifts while supporting our clients with exceptional service. No weekends? No problem! We offer competitive pay, comprehensive training, and a supportive team environment. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start earning this weekend!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, account, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with weekday teams for seamless service continuity
- Meet/exceed customer satisfaction and resolution metrics
- Participate in weekend team huddles and training sessions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service experience preferred
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and patience
- Proficient with basic computer applications
- Reliable weekend availability (Saturday/Sunday)
- Ability to work independently and as part of a team
- Background check required post-offer