Job Description
Join our dynamic team at Urban Retail Group, Charlotte's premier shopping destination! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences during peak shopping hours. This immediate hire position offers competitive pay and flexible weekend scheduling.
As a key member of our guest experience team, you'll be the face of our brand, ensuring every visitor feels welcomed and assisted. Perfect for students, career changers, or those seeking weekend-only work with immediate start.
Responsibilities
- Deliver outstanding customer service across all store departments
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries with empathy and professionalism
- Assist with inventory management and stock replenishment
- Maintain clean, organized, and visually appealing store environments
- Collaborate with weekend staff to ensure seamless operations
- Uphold safety standards and emergency protocols
Qualifications
- Previous customer service or retail experience preferred
- Availability to work Saturdays and Sundays (8am-6pm)
- Strong communication and problem-solving skills
- Ability to stand for extended periods and handle physical tasks
- Basic math proficiency for transaction handling
- Positive attitude and team-oriented mindset
- Immediate availability for training and onboarding
- Must be 18+ years old