Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Metro Retail Group! We're seeking motivated entry-level professionals to deliver exceptional weekend shopping experiences. This flexible role offers competitive pay, comprehensive training, and opportunities for growth in one of LA's most vibrant retail environments. Perfect for students, career-changers, or anyone seeking weekend flexibility with full-time benefits potential.
As a key member of our weekend crew, you'll create memorable customer interactions while maintaining store excellence. Our culture values teamwork, positivity, and continuous learning – making this ideal for launching your retail career.
Responsibilities
- Deliver outstanding customer service through product knowledge and friendly engagement
- Process transactions accurately using POS systems while maintaining security protocols
- Support inventory management including stock replenishment and floor organization
- Assist with visual merchandising to maintain attractive displays and brand standards
- Collaborate with weekend team members to ensure seamless store operations
- Resolve customer inquiries and escalations with professionalism and empathy
- Participate in weekend inventory counts and loss prevention initiatives
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Weekend availability (Saturday/Sunday shifts, 8am-6pm)
- Basic math skills for transaction handling
- Strong communication and interpersonal abilities
- Reliable transportation to Commerce Blvd location
- Customer service mindset with problem-solving aptitude
- Ability to stand for extended periods and handle light physical tasks
- Willingness to learn retail systems and product knowledge