Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and become the face of our premium shopping experience! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and a dynamic team environment while serving Dallas's vibrant community. Perfect for students, parents, or anyone seeking weekend work-life balance.
Responsibilities
- Deliver outstanding customer service with product knowledge and problem-solving skills
- Process transactions accurately using POS systems and maintain cash handling protocols
- Assist with inventory management, stock replenishment, and visual merchandising
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Support store cleanliness and safety standards during all shifts
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- 1+ years customer service or retail experience preferred
- Flexible availability for Saturday/Sunday shifts (6am-2pm or 2pm-10pm)
- Proficient with technology and point-of-sale systems
- Exceptional communication and conflict resolution abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork