Job Description
Join our dynamic team at City Retail Group as a Weekend Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. Enjoy flexible Saturday/Sunday schedules with immediate start opportunities. As a key brand ambassador, you'll create memorable shopping experiences while gaining valuable retail skills. Perfect for students, gig economy workers, or anyone seeking weekend flexibility without compromising competitive pay. Training provided – no experience necessary!
Responsibilities
- Deliver outstanding customer service across all touchpoints (in-store, phone, digital)
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with empathy
- Maintain visual merchandising standards
- Collaborate with weekend team members to achieve sales targets
- Operate within safety and compliance protocols
Qualifications
- Availability to work Saturdays and Sundays (8-16 hours/week)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand for extended periods
- Reliable transportation to downtown Chicago location
- Positive attitude and service-oriented mindset
- No prior experience required – training provided
- Must pass background check