Job Description
Join FlexiCare Solutions as a Weekend Customer Service Specialist and kickstart your career in healthcare administration! We're seeking enthusiastic entry-level professionals to deliver exceptional patient support during Saturday and Sunday shifts. Perfect for students, career-changers, or anyone seeking weekend flexibility with full benefits and growth opportunities. Our Atlanta-based team values work-life balance, offering competitive pay and a supportive environment where your contributions directly impact patient satisfaction.
Responsibilities
- Manage patient inquiries and appointment scheduling via phone and digital channels
- Process insurance verifications and medical documentation with precision
- Coordinate with clinical teams to ensure seamless weekend care transitions
- Maintain accurate patient records using HIPAA-compliant systems
- Resolve billing discrepancies and payment processing issues
- Support weekend clinic operations and inventory management
- Collaborate with cross-functional teams to improve service workflows
Qualifications
- High school diploma or equivalent; healthcare certification a plus
- Exceptional communication and interpersonal skills
- Strong attention to detail and data accuracy abilities
- Proficiency with Microsoft Office and electronic health records
- Ability to work independently in a fast-paced weekend environment
- Basic knowledge of medical terminology preferred
- Flexible availability for Saturday/Sunday shifts (6AM-6PM)
- Customer service experience or relevant internship background