Job Description
Join FlexiShift Solutions and transform your weekends into rewarding opportunities! We're seeking dynamic Weekend Customer Service Specialists to deliver exceptional experiences while enjoying a flexible schedule. This role is perfect for students, parents, or professionals seeking work-life balance. Our El Paso team thrives on positivity, teamwork, and making every customer interaction memorable. With competitive pay and no nights or weekdays required, this is your chance to excel while maintaining your lifestyle.
Responsibilities
- Handle customer inquiries via phone, email, and chat with empathy and efficiency
- Resolve billing issues and process returns/exchanges accurately
- Collaborate with weekend support team to maintain seamless operations
- Update customer records in CRM systems with precision
- Contribute to weekend sales targets through upselling opportunities
- Participate in bi-weekly weekend team huddles
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service experience preferred
- Weekend availability (Sat/Sun) is mandatory
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic proficiency with CRM software and Microsoft Office
- Positive attitude and resilience in fast-paced environments