Job Description
Join FlexiStaff Solutions and transform your weekends into rewarding opportunities! We're seeking passionate Weekend Customer Service Specialists to deliver exceptional experiences while enjoying flexible schedules and daily pay. Perfect for students, parents, or anyone seeking work-life balance without sacrificing income. Our dynamic Indianapolis team thrives on innovation, collaboration, and recognizing talent.
Why You'll Love Working With Us:
- Daily pay via secure mobile app
- Consistent weekend shifts (Sat-Sun)
- Comprehensive paid training
- Advancement opportunities to full-time roles
- Modern, tech-forward workspace
Responsibilities
- Handle high-volume customer inquiries via phone, chat, and email
- Resolve billing, shipping, and product issues with empathy
- Document interactions accurately in CRM systems
- Collaborate with weekend support team for seamless operations
- Identify upsell opportunities while maintaining service standards
- Participate in weekend performance improvement initiatives
- Maintain 95% customer satisfaction score
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Available for all weekend shifts (7 AM - 11 PM)
- Proficient with CRM software and multitasking
- Exceptional communication and problem-solving skills
- Ability to thrive in fast-paced weekend environments
- Reliable transportation to Tech Avenue location