Job Description
Join FlexiWork Solutions and transform your weekends into rewarding opportunities! We're seeking dedicated Weekend Customer Service Specialists in sunny San Diego who thrive in dynamic environments. Enjoy flexible weekend schedules with weekly pay while delivering exceptional support to our diverse clientele.
Why you'll love this role:
- Competitive hourly rates with guaranteed weekly paychecks
- Weekend shifts (Sat/Sun) with no weekday obligations
- Comprehensive training and ongoing support
- Modern, collaborative workspace in downtown San Diego
- Pathways to advancement within our growing team
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges accurately
- Resolve customer concerns using empathy and problem-solving skills
- Update and maintain customer records in our CRM system
- Collaborate with weekday teams for seamless service continuity
- Meet weekly performance metrics for satisfaction and efficiency
- Participate in weekend team huddles and training sessions
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Sat/Sun)
- Positive attitude and resilience under pressure