Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service during high-traffic weekend hours. This is an immediate hire opportunity with flexible scheduling and competitive compensation. Perfect for students, career changers, or anyone seeking weekend work-life balance. Enjoy a vibrant work environment with growth opportunities and comprehensive training provided.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and maintain cash handling procedures
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and efficiency
- Collaborate with weekend team to maintain store cleanliness and safety standards
- Support promotional events and weekend sales initiatives
- Document daily operations and report maintenance needs
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Availability to work Saturdays and Sundays (8am-6pm shifts)
- Basic math skills and comfort with technology (POS systems)
- Strong communication and problem-solving abilities
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Positive attitude with commitment to teamwork
- Immediate availability required