Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during our busiest weekend hours. Perfect for students, parents, or anyone seeking a flexible schedule with competitive pay. Enjoy weekend-only shifts (Saturday/Sunday) while building valuable retail experience in San Francisco's vibrant downtown district. Training provided, growth opportunities available!
Responsibilities
- Provide exceptional customer service to weekend shoppers across all channels
- Process transactions accurately and maintain secure cash handling procedures
- Assist with inventory management and visual merchandising on weekends
- Resolve customer inquiries and escalations promptly
- Collaborate with weekend team to maintain store presentation standards
- Support digital kiosk operations and mobile checkout systems
- Participate in weekend inventory counts and stock replenishment
Qualifications
- Previous customer service or retail experience preferred
- Flexible availability for Saturday/Sunday shifts (6:00 AM - 2:00 PM)
- Strong communication and conflict resolution skills
- Basic proficiency with POS systems and digital tools
- Ability to work independently during weekend operations
- Valid California driver's license (for occasional inventory pickups)
- High school diploma or equivalent required
- Positive attitude and teamwork orientation