Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Urban Retail Solutions! We're seeking enthusiastic individuals to deliver exceptional customer experiences during weekend shifts at our Baltimore flagship store. This flexible role is perfect for students, parents, or anyone seeking work-life balance while launching their career in retail. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is prioritized. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Provide outstanding customer service across all store departments
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized, and visually appealing store environments
- Resolve customer inquiries with empathy and professionalism
- Collaborate with weekend team members to achieve sales targets
- Participate in weekend promotions and seasonal events
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Availability to work flexible weekend shifts (Sat/Sun)
- Strong communication and interpersonal skills
- Basic computer literacy and POS system aptitude
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and teamwork-oriented mindset
- Reliable transportation to downtown Baltimore location