Job Description
Join our dynamic team at Horizon Retail Solutions as a Weekend Customer Service Specialist! Perfect for students, career-changers, or anyone seeking weekend flexibility in Austin. Enjoy competitive pay, comprehensive training, and a vibrant workplace culture. Part-time weekend shifts (Sat-Sun, 8am-4pm) with no evening or overnight hours required. Grow your career while maintaining work-life balance in one of America's most exciting cities.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with weekend team to maintain organized store environments
- Assist with inventory management and product displays during weekend shifts
- Document customer feedback and operational insights for team meetings
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills with a customer-first mindset
- Basic computer proficiency and ability to learn retail systems quickly
- Reliable weekend availability with punctuality and accountability
- Positive attitude and ability to thrive in fast-paced environments
- No prior experience required – full training provided