Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy a flexible schedule while making a real impact on our Charlotte community. This role offers competitive pay, growth opportunities, and a vibrant work environment.
Responsibilities
- Provide exceptional in-store customer service during Saturday and Sunday shifts
- Process transactions accurately using POS systems
- Manage inventory and merchandise presentation
- Resolve customer inquiries with professionalism and empathy
- Collaborate with weekend team members to maintain store standards
- Assist with visual merchandising and store cleanliness
- Support inventory management and stock replenishment
Qualifications
- 1+ years customer service or retail experience preferred
- Availability to work all weekend shifts (Saturday & Sunday)
- Strong communication and problem-solving skills
- Ability to stand for extended periods and handle physical activity
- Basic math proficiency and cash handling experience
- Positive attitude with a customer-first mindset
- Reliable transportation to downtown Charlotte location
- Ability to work independently and as part of a team