Job Description
Join our dynamic team at Fresno Community Services as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and the opportunity to make a meaningful impact in our community. This role is perfect for individuals seeking work-life balance while advancing their career in customer service.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Resolve inquiries and issues efficiently using our CRM system
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless weekend operations
- Assist with inventory management and facility maintenance
- Contribute to weekend marketing and community outreach initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work independently and in a team environment
- Proficiency with Microsoft Office Suite and CRM software
- Flexibility to work Saturdays and Sundays
- Valid California driver's license (if driving required)