Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and transform your weekends into rewarding experiences! We're seeking energetic professionals to deliver exceptional service during our busiest hours. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a dynamic retail environment. Perfect for students, parents, or anyone seeking weekend work with a supportive team culture. Training provided – no experience necessary!
Responsibilities
- Deliver outstanding customer service through personalized assistance and product recommendations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and ensure merchandise displays meet visual standards
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational efficiency
- Participate in weekend inventory counts and merchandising activities
- Adhere to all safety and loss prevention procedures
Qualifications
- High school diploma or equivalent required
- Weekend availability essential (Saturday/Sunday shifts)
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Previous customer service experience preferred but not required
- Positive attitude and team-oriented mindset
- Reliable transportation to Washington, NY location